The term "Promotor" shall be taken to refer to Emily Marina Music.  Bollywood Strings trades under Emily Marina Music run by Emily Marina Robertson. The term “Client” shall be taken to refer to the individual or individuals who have entered into this contract with Emily Marina Music. If this Agreement applies to a group of performers, the term "Performer" shall be taken to refer to all members of the group jointly and severally. “Event” refers to the venue or venues specified for the period of time specified in this contract.

    • 1.

      The Promotor agrees that the Performer will perform at the Event and the Client shall pay the agreed fees and expenses as showcased on our products page.

    • 2.

      The Performer is entitled to take a break after 45 minutes of performing for approximately 15 minutes. However, we try to work around the itinerary of your event with it comes to breaks.

    • 3.

      If the Event is running late, for whatever reasons, and the Client wishes the Performer to continue playing past the confirmed finish time, an additional fee of £50 (per Performer) for every half hour or part thereof, shall be payable by the Client to the Performer on the day performance.

    • 4.

      If the Performer is performing in the main hall, food should be provided either during a break or at the end of the Event.

    • 5.

      The Promotor will use all reasonable endeavours to guarantee a specific performer featured on our products page, the Client accepts that this may not be possible due to events or circumstances outside of the control of the Promoter.

    • 6.

      The Client shall ensure that the venue has adequate changing room facilities available for the Performer’s use.

    • 7.

      If the Client chooses to cancel the Event, for whatever reason, the Client shall immediately notify the Promotor of this in writing. The Client agrees that the following portion of the total fee will be refunded:

      a) Notice of less than six weeks – no refund will be given.

      b) Notice of more than six weeks but not more than 12 weeks, 50% of the total fee shall be refundable.

      c) Notice of more than 12 weeks – 75% of the total fee shall be refundable.

    • 8.

      If the Promotor must cancel the Performance due to circumstances beyond our reasonable control and cannot find replacement a Performer, the Client will receive a full refund of any fee paid to date.

    • 9.

      Please be very certain before making any changes to the original booking details. We will endeavour
      to comply with them but it is likely to create confusion among the players and you must be prepared for any problems that stem from this and absolutely no compensation will be given.

    • 10.

      If you are rude or disrespectful to any of our players, they have every right to leave immediately, and you may well be charged £500 in compensation.

    • 11.

      Please note, players may differ slightly from those on our website. Emily Marina is also not able to attend every event. Please be aware of this when booking.

    • 12.

      If you have not completed your booking form or made the final payment by the date due, we have a right to cancel the booking with no refund given.

    • 13.

      If you do need to make any changes to the original booking details, we will endeavour to comply with them. However, the cut-off point for making changes is 2 weeks before your event.

    • 14.

      If you have booked an acoustic package but decide that you want to have the performers in the main hall. Our performers would need to be amplified for this. An additional payment for an amplified performance will be required. If you don't pay for the amplified, our players might not be able to perform.

    • 15.

      All players arrive 45 minutes to 1 hour before your booking start time. If you want the players to set up earlier than this due to the arrival time of your guests it is £50 per player per hour.

    • 16.

      When performing outside, we would kindly request that you liaise with your venue about providing large umbrellas or shelter for the performers. This is because string instruments are extremely sensitive to direct sunlight.

      If it is also cold and your guests are walking around in jackets & coats, then our musicians will need to be set up inside.

      Any signs of rain, also means that our performers will need to be set up inside to avoid damage to their instruments.

    • 17.

      Harpists need a good amount of space when manoeuvring around a venue, roughly 5 x 7 ft. Please be considerate of this when booking a harpist as is a very expensive & large instrument that cannot go up & down stairs easily. If there are 3 or more steps, they require a lift to transport the harp to your desired set up location.