The term "Promotor" shall be taken to refer to Emily Marina Music. Bollywood Strings trades under Emily Marina Music run by Emily Marina Robertson. The term “Client” shall be taken to refer to the individual or individuals who have entered into this contract with Emily Marina Music. If this Agreement applies to a group of performers, the term "Performer" shall be taken to refer to all members of the group jointly and severally. “Event” refers to the venue or venues specified for the period of time specified in this contract.
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1.
The Promotor agrees that the Performer will perform at the Event and the Client shall pay the agreed fees and expenses as showcased on our products page.
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2.
The Performer is entitled to take a break after 45 minutes of performing for approximately 15 minutes. However, we try to work around the itinerary of your event when taking breaks.
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3.
We now require a holding deposit when the final payment is due, to cover any potential delays that may cause our performers to stay beyond the agreed time. The deposit, amounting to £70 per performer, is valid for up to 30 minutes of additional performance time. If the event runs on schedule and performers finish within their booked time, the deposit will be refunded.
Please note, if the delay exceeds 30 minutes, performers cannot stay longer unless the additional time is paid on the day via cash or BACS. -
4.
If our Performers are performing in the main hall, food should be provided either during a break or at the end of the Event.
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5.
The Promotor will use all reasonable endeavours to guarantee a specific performer featured on our products page, the Client accepts that this may not be possible due to events or circumstances outside of the control of the Promoter.
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6.
The Client shall ensure that the venue has adequate changing room facilities available for the Performer’s use.
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7.
If the Client chooses to cancel the Event, for whatever reason, the Client shall immediately notify the Promotor of this in writing. The Client agrees that the following portion of the total fee will be refunded:
a) Notice of less than six weeks – no refund will be given.
b) Notice of more than six weeks but not more than 12 weeks, 50% of the total fee shall be refundable.
c) Notice of more than 12 weeks – 75% of the total fee shall be refundable.
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8.
If the Promotor must cancel the Performance due to circumstances beyond our reasonable control and cannot find replacement a Performer, the Client will receive a full refund of any fee paid to date.
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9.
Please ensure you are very certain before making any changes to the original booking details. While we will do our best to accommodate them, alterations can cause confusion for our performers and may lead to potential issues. By proceeding with changes, you acknowledge that you understand these risks, and no compensation will be provided for any difficulties arising from such modifications.
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10.
If any of our players are treated with rudeness or disrespect, they reserve the right to leave immediately. In such cases, a compensation fee of £500 may be applicable.
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11.
Please note that performers may differ slightly from those featured on our website. Emily Marina will do her best to attend as many events as possible. Kindly keep this in mind when making your booking.
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12.
If you have not completed your booking form or made the final payment by the date due, we have a right to cancel the booking with no refund given.
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13.
If you do need to make any changes to the original booking details, we will endeavour to comply with them. However, the cut-off point for making changes is 2 weeks before your event.
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14.
For outside performances, our players will require cover/shelter. This needs to be organised with your venue or décor company.
If there are any signs of rain, this means that our performers will need to be set up inside to avoid damage to their instruments.
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15.
When booking a harpist, please ensure that the venue provides a clear, level path to the performance area, as they cannot easily navigate stairs of three steps or more or tight spaces. Also, the playing surface must be a hard, dry, and flat area, such as concrete or a sturdy gazebo, as grass and uneven gravel are unsuitable for a harp.
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